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david42
Level 1

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

 
Solved
Best answer March 19, 2019

Accepted Solutions
TaliaI
QuickBooks Team

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

Hello Hayley,

 

The update for Paysuite that will allow you to advance into the next tax year will be released tomorrow, so please try this again then.

 

Thanks,

Talia

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9 REPLIES 9
JamesC
QuickBooks Team

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

Hi David42,

 

Welcome to the UK Community Page for QuickBooks Online, great to have you here :)

 

Is it giving you an error message, can you add a screenshot of what you're seeing when trying to advance?

 

Thanks,

Dawn Robinson
Level 3

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

Hi

 

I too have ran my end of year payroll (monthly pay) and have done all the necessary submissions/form printing etc and I too can not advance to next period ie 2019/20 month 1.

 

Is it to do with paysuite not updating the system yet???

 

Can anyone please help

Kristine Mae
Moderator

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

Good day, Dawn Robinson.

 

Yes, it has to do with the Paysuite year-end update. They will release it this coming March 20, 2019. Your next period will be advanced by then.

 

As for QuickBooks Online Payroll subscribers, the updates will be released tomorrow, March 19, 2019.

 

Reach out to us if you have more questions. Have a good day! 

Dawn Robinson
Level 3

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

thank you so much for your quick response :)

Kristine Mae
Moderator

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

You're most welcome, Dawn Robinson.

 

Feel free to visit us if you have other payroll concerns. We'd be happy to work with you again. 

david42
Level 1

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

I have installed today's update (19th March 2019) and Quickbooks will still not advance to the next period.

 

It would be really nice if it put out a detailed message sayig why it won't rather than just a disabled button !

 

 

John C
QuickBooks Team

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

Hi david42

 

Are you using our desktop product or the online version? We appreciate you have selected/tagged online but you refer to updates.

HayleyS CCCEvents
Level 1

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

Hi 

 

I am using Payroll Suite and I still cannot advance to the next pay period 2019/2020 Month 1. Please can you advise what I need to do.

Many thanks. 

TaliaI
QuickBooks Team

Quickbooks won't advance to next period. I've completed all actions needed for this FY.

Hello Hayley,

 

The update for Paysuite that will allow you to advance into the next tax year will be released tomorrow, so please try this again then.

 

Thanks,

Talia

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