Hi there, Newtorr.
The recommendation to switch is may be for to get the promotional discounts before you start your new tax year. To better explain the reason, I would recommend contacting us. This way, we can pull up your account and help you convert your payroll account.
- Click on the Help icon.
- Select Contact us.
- Enter a topic and click on Let's talk.
- Select Chat.
If you have other questions, please post them here.