Why are my payments to HMRC for payroll liabilities not showing in Reconciliation? I'm not sure where to look to find payment details. Can anyone help please?

bimbott · ‎July 09, 2019

TaliaI · ‎July 09, 2019

Can you go to + icon, journal entry and select the recent journal entries button in the top left hand corner of your screen? Select the most recent journal (if you have not entered any journal entries manually since running payroll) and check the name of the liabilities account that NI/PAYE is posting against. You will need to create expenses to HMRC against this account to show QuickBooks you have paid these amounts. They will then show in your reconcile.

Let us know if you have any further questions.

Thanks,

Talia

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TaliaI · ‎July 09, 2019

Hello bimbott,

Welcome to the Community - thank you for your question!

Do you record these payments to HMRC through your bank feed or manually?

Thanks,

Talia

bimbott · ‎July 09, 2019

Hi Talia, We have only just started using payroll so I have been running it and automatically submitting the FPS to HMRC each month. The Director then makes manual payments to HMRC. I can't see anywhere on the system to 'make payments', so I assumed QBs was doing something automatically. When I go to Payroll taxes I just see that they have been submitted, but no further information as to payment status,

TaliaI · ‎July 09, 2019

Hello,

Can I first confirm if you are using QuickBooks Online Standard Payroll, Advanced Payroll or PaySuite?

Thanks,

Talia

bimbott · ‎July 09, 2019

Online standard I think.

TaliaI · ‎July 09, 2019

Can you go to + icon, journal entry and select the recent journal entries button in the top left hand corner of your screen? Select the most recent journal (if you have not entered any journal entries manually since running payroll) and check the name of the liabilities account that NI/PAYE is posting against. You will need to create expenses to HMRC against this account to show QuickBooks you have paid these amounts. They will then show in your reconcile.

Let us know if you have any further questions.

Thanks,

Talia

bimbott · ‎July 10, 2019

Thank you - so simple when you know how!

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Why are my payments to HMRC for payroll liabilities not showing in Reconciliation? I'm not sure where to look to find payment details. Can anyone help please?