Hi there,
I run Standard Payroll through Quickbooks Online and have had no issues with workplace pension calculations (all done automatically) - correct pension deductions each month. However, for the April payroll the deductions were incorrect, and having investigated by looking at the Workplace Pension report, it looks like the 'Pensionable Earnings' is what is causing the issue.
In the report, this figure is showing as a lot lower than the earnings used in other calculations.
Example:-
March figure Pensionable earning £1066.00, pension contribution £42.64 (ie 4%)
April figure Pensionable earning £546.00, pension contribution £21.84 (ie 4%)
But the salary of this employee hasn't changed, they were still paid £1066 in April. So why is the pensionable earning now showing a lot less in the report?
Any ideas what has changed and why?
