Terminating Employees

accounts63 · ‎October 09, 2020

Since moving to QB Online advanced payroll in April I have been terminating employees using the 'Employee Details' page. There used to be a button to do this at the bottom of that page where you could enter the leaving date and then remove them from payroll and issue a P45.

After the button seemingly disappeared yesterday, I got onto QB live chat and after an hour or two of troubleshooting they got in touch with someone more senior who informed them that this option has been removed.

So now the only way to terminate employees is through a pay run. But this will surely cause issues. For example, if someone on the monthly payroll schedule leaves employment mid-way through the month, then they will have to wait until the schedule is run at the end of the month before they are removed from payroll and given a P45.

When I pointed out my dissatisfaction on this I was given the usual "please provide feedback, we have customer satisfaction at the core of our business" thing. In my experience this is completely pointless as QB never actually do anything (despite saying how much they care what I have to say)

Is anyone else experiencing the same issue on terminating employees or is there are work around?

BettyJaneB · ‎July 03, 2021

I appreciate the clarification that you gave, @Greenfig1.

I'm here to guide you with creating a termination paycheck for your employee.

The Termination Date of your employee will be June 30. That said, the employee will only have 2 working days on the pay run.

Here's how you can terminate your employee:

Select the employee within the pay run.
Under Actions, select Terminate Employee.
Enter the Termination Date and then Save.

For complete details about terminating an employee, here's a link that you can check out: Terminating an employee in QuickBooks Online Advanced Payroll.

You can also scan through these resources attached to learn more about managing payroll depending on your payroll subscription:

Drop me a comment below if you have any other questions with payroll. I'll be more than happy to help. Have a lovely day!

View solution in original post

JoesemM · ‎October 09, 2020

Thanks for sharing all the details of your concern, @accounts63.

I can see that you've posted the same question in a separate thread. Let me share this link with you so you can follow the steps that are provided by my colleague.

Here's the link: https://quickbooks.intuit.com/learn-support/en-uk/employees-and-payroll/re-qb-have-changed-how-to-te....

If you have any other questions, please let me know. I'm always glad to help in any way I can. Have a wonderful day!

Greenfig1 · ‎July 02, 2021

What is the termination date - the date of last working day or the next day

thanks

gf

GeorgiaC · ‎July 02, 2021

Hi Greenfig1, the termination date is the last working day of employment within the company. :)

Greenfig1 · ‎July 02, 2021

So if the employee worked on 30th June and finished up that day then termination date is 30th June?

EmmaM · ‎July 02, 2021

Hello Greenfig1, Yes that is correct it would be the 30th of June.

Greenfig1 · ‎July 02, 2021

It seems odd that when I terminate at 30th June it only includes 2 days work and not 3 days - I am terminating employee through pay run

EmmaM · ‎July 02, 2021

Hello Greenfig1, what working days does that employee have? Is this a weekly payroll? What dates is it running between?

Greenfig1 · ‎July 02, 2021

Employee works Monday to Friday. In a weekly payroll. It runs from Monday 28th June to 4th July. Employee terminates on 30th June

BettyJaneB · ‎July 03, 2021

I appreciate the clarification that you gave, @Greenfig1.

I'm here to guide you with creating a termination paycheck for your employee.

The Termination Date of your employee will be June 30. That said, the employee will only have 2 working days on the pay run.

Here's how you can terminate your employee:

Select the employee within the pay run.
Under Actions, select Terminate Employee.
Enter the Termination Date and then Save.

For complete details about terminating an employee, here's a link that you can check out: Terminating an employee in QuickBooks Online Advanced Payroll.

You can also scan through these resources attached to learn more about managing payroll depending on your payroll subscription:

Drop me a comment below if you have any other questions with payroll. I'll be more than happy to help. Have a lovely day!

Taylorward · ‎October 23, 2023

I can't get the leaving date to be accepted it keeps saying date not valid

Ashleigh1 · ‎October 23, 2023

Hello Taylorward, thanks for posting on this thread, how are you exactly entering in the leaving date for the customer? Also what is the date you are doing it is it within the pay run you trying to do?

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