Made a custom invoice template on quick books online on my laptop.
Logging into the app in my phone: no custom template. Where do I find this?
And if it’s not possible, customising a new template within the app doesn’t work. So buggy, and logo doesn’t upload.
thanks
Hello there.
Allow me to give you some information on how to personalize an invoice template using the QuickBooks mobile app.
The option to customize templates on the mobile app is exclusively available on iOS.
You can find this in the Settings ⚙ menu and under Sales Forms section. If you are an Android user, this could be the reason why you're unable to find this option.
In case you happen to be an iOS user and this feature is missing, I have some basic troubleshooting steps that can help refresh your data. This will enable you to view the most up-to-date information in your QuickBooks Online app.
Here's how:
If the issue persists, I recommend uninstalling and reinstalling the application.
In the meantime, you may consider creating a custom template using QuickBooks Online on the web. For detailed steps, you may check out this article: Customise invoices, estimates, and sales receipts in QuickBooks Online.
Furthermore, I've collected some articles you can utilize to help manage your invoices in QuickBooks:
Should you need more help managing your invoices, simply click the Reply button below. I am here to provide you with assistance anytime. Keep yourself safe!
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