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Electronics81
Level 2

MTD Error Message - please check your VAT reg no

Doing MTD for first time. Already had the email confirmation from HMRC so decided to give it a go !

"Check VAT number" ..... read through this whole thread before deciding to simply delete and re-enter my VAT number. I noticed on the email from HMRC the VAT number had no spaces and no GB (the current number I had did have the GB), so I deleted it and re-entered .... no spaces no GB .... exactly what was on the email, and Hey Presto it now works !!!!!

 

So I would suggest this solution !

 

Iain

Anonymous
Not applicable

MTD Error Message - please check your VAT reg no

Hi, I've done everything in this thread but I still get the Check VRN message. Please help.

Jovychris_A
Moderator

MTD Error Message - please check your VAT reg no

I want this to be taken care of, @Anonymous.

 

Since you've done everything to file your return and get the same check VRN message, I'd recommend contacting our Care Support team to investigate this further. They have tools to see your setup, and in that way, the unexpected behavior would be resolved as soon as possible.

 

Here's how:

  1. Click the Help menu and choose QuickBooks Desktop Help or press F1.
  2. Click on Contact us at the bottom.
  3. Select Run the business > VAT.
  4. Scroll down and click the Get Phone Number button.

 

For an additional way to reach them, you can click the Contact Us button through this link: Contact QuickBooks Desktop Support.

 

You can also check our article for QuickBooks Desktop VAT e-filing & Making Tax Digital and acquire more information.

 

Feel free to reach out if you have other questions about filing your tax return. I'm here to assist you anytime.

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