VAT submission

Hi MattPe, users need to be company or primary admin level to submit VAT. You can switch to client filing by turning off MTD in their account (please disregard the warning; this does not unsubscribe or impact their filing services with HMRC). Once disconnected, please have the client login to QuickBooks and navigate to the cog > account & settings > advanced > MTD to turn this on - from here, they'll be redirected to enter their GG details. :)

Thanks GeorgiaC

Why does QuickBooks webpages clearly say that a standard user can file VAT returns, if this is not the case?

Here is the page that says standard users can file VAT returns

https://quickbooks.intuit.com/learn-support/en-uk/help-article/access-permissions/user-roles-access-...

Let me provide some information as to who can file VAT returns in QuickBooks Online, MattPe.

As what @GeorgiaC provided, only the primary admin can file VAT returns. We appreciate your time in clarifying with us what is written in the article. We will make sure to send feedback so that the information provided will be corrected as soon as possible. I can see this is confusing to some of the users but rest assured this will be taken care of in no time. 

Additionally, QuickBooks offers a wide variety of reports that tells your business standing. Learn from this article on how to customise them to get the information you need most: Customise Reports In QuickBooks Online.

Fill me in if you have any questions about vat, I'll always be here to assist. 

I would appreciate some accuracy about this.

• GeogiaC says access has to be company or primary.
• MariaSoledadG says access has to be primary
• QuickBooks says access can be standard

Available choices are Primary Admin, Admin, Standard or Reports Only (no Company Admin)

Is there anybody who really knows the answer, please?

Hi MattPe As your client is a Standard user they will be able to submit VAT returns however if they want to be able connect MTD directly themselves they would have to be Company or Primary admin.