Have I been advisd wrong?

Also this doesn't seem to take in to account the tax free fit tariff income from rentals solar panel system. 

Hi, Teej82.

QuickBooks Online Simple Start includes features like invoicing, expense tracking, and bank reconciliation. It is intended for small businesses with basic accounting needs, such as tracking income and expenses. QuickBooks Self-Employed, on the other hand, is a self-employed solution that is specifically designed for sole proprietors or self-employed individuals who need to manage their business finances and track taxes. This product isn't suitable for a rental business.

If all the features are necessary to track your transactions, you're using the right programs. Otherwise, select a single product that meets your requirements.

It is also advisable to seek the assistance of an accountant to help you choose the most suitable program for your needs. They can also verify that your transactions are recorded accurately and that the selected categories are appropriate.

Additionally, you can provide feedback by following the steps outlined below:

1. Open the QBSE application.
2. Tap on the Assistant icon at the bottom.
3. Type feedback in the field.
4. Choose Add a feature.
5. Enter and send your product suggestions.

For more details about how the self-employed program works, please see these resources:

• QuickBooks Self-Employed Overview
• Categorise transactions in QuickBooks Self-Employed

If you have any further questions when sending your suggestions and managing your transactions in QuickBooks, please don't hesitate to post them on this thread. We're always willing to help.

QBSS seems to be fine. Does what i need for my business.

QBSE doesn't seem to be a great solution for someone that rents a single property as none of the categories have anything to do with rentals, this is despite choosing landlord when setting up. And as mentioned above it doesn't seem to have a way to record and split things like my mortgage (between repayments and interest) and my solar fit tariff payments (which is tax free income). 

Also because I have a QBSS account, i have to login to QBO for that and then log out and into QBSE for the QBSE account. I can't switch between them. This is even more of an issue with the app making it more work. It would actually be easier to use QB for one solution and another software for the rental.

Thanks for getting back to us, Teej82.

Yes, QuickBooks Self-Employed is not the ideal fit for a rental business because it is primarily built for freelancers and independent contractors.  

To avoid future payments, consider cancelling your subscription. To do so, please follow these steps.

1. Sign in to QuickBooks Self-Employed in a web browser.
2. Go to the Gear ⚙ icon.
3. Select Billing Info, then select Cancel subscription.

For additional details about the process, please see this article: Cancel your QuickBooks Self-Employed subscription.

If you have any more questions regarding managing your account in the Simple Start edition, please do not hesitate to contact us. You can also explain why you prefer this version and whether there are any other features you want to use in QuickBooks Online.

Thank you. I only signed up to it on 30th Oct (6 days ago). If i cancel should I be due a refund?