Annual VAT scheme - Unable to authorise connection between QB and my MTD account

jubella · ‎May 17, 2019

Hello. For the last 3 weeks we've found it impossible to connect our QB online with our HMRC MTD account. Today my partner spent some time on the phone to Quickbooks support regarding the connection issues, only to discover a more fundamental issue. Apparently QB does not support ANNUAL submissions to HMRC at this time using the digital tax system!?!

Previously we've submitted yearly tax returns manually, but this is no longer an option due to the whole MTD changes.

This is obviously a big problem for us if true. The support chap told my partner that bridging software wouldn't work and that our best bet is to chop our yearly return into quarters and submit them. However, that means we'd have to get HMRC to adjust the date range(s) they're expecting to see as our submissions may get rejected otherwise.

Any advice / solutions would be gratefully received.

jubella · ‎June 25, 2019

I'm not sure if I have just solved this, eventually. I selected "Edit Vat Settings" and changed to Quarterly. Then the MTD badge became visible on my account. I was then able to submit my annual return.... I think!! QB shows it's submitted, but it's not yet showing in my HMRC account under submitted returns. It does say "Please allow up to 24 hours for any submitted returns to appear here." So, fingers crossed it is visible tomorrow.

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Ryan_M · ‎May 17, 2019

Hi @jubella,

Let me help you out with your question.

I assume you're already aware of an ongoing investigation with the connection between QuickBooks Online (QBO) and MTD accounts.

With regards to your second concern, what the previous support representative told you is correct. At this time, QBO doesn't support the option to submit an annual VAT return. The workaround has been provided by the phone support representative as well, and that's to divide your VAT returns into quarters.

Please leave a comment below if you have any other questions.

jubella · ‎June 25, 2019

Hello, even though I have been trying to submit my annual VAT return since April 2019 it is still impossible. It is not possible to split into quarters because I am registered for annual VAT, and it's still not possible to connect my quickbooks with MTD. In fact after over 5 phone calls to HMRC it is still impossible to submit my data to them, because even they can't manually add my data, even though they try to be very helpful and understanding on the phone they have no suggestions, they say to just keep phoning them.

Do you know when I will be able to connect my quickbooks with my MTD, and when I will be able to submit my annual return for period ending March 2019?

jubella · ‎June 25, 2019

I'm not sure if I have just solved this, eventually. I selected "Edit Vat Settings" and changed to Quarterly. Then the MTD badge became visible on my account. I was then able to submit my annual return.... I think!! QB shows it's submitted, but it's not yet showing in my HMRC account under submitted returns. It does say "Please allow up to 24 hours for any submitted returns to appear here." So, fingers crossed it is visible tomorrow.

JaneD · ‎June 26, 2019

Good day, jubella.

It's good to hear that you were able to submit and file your VAT return. The return will reflect within the day on your HMRC account.

To know more about submitting a VAT return, I'm linking some articles below:

Keep me posted how the return goes. I'm always here to help.

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Annual VAT scheme - Unable to authorise connection between QB and my MTD account