This button is greyed out and unresponsive. Is this a known bug?
Some of the dashboards have since got really messy, with this new 'Quickbooks line of credit' widget that appears to do nothing. It would be nice to tidy them up again!
Seems to be the same whether I log in as an accountant or a primary user.
Solved! Go to Solution.
Hello rjwbailey, thanks for reaching out to the Community
We're not aware of any current issue with the customise layout button on the dashboard. Testing on our system, this is performing as expected.
To check for any cache issue that may be causing this, please clear the cache and Intuit-specific cookies on your web browser, or log into QuickBooks via a different browsing window.
If the problem continues, please get back in touch below. Thank you!
Hello rjwbailey, thanks for reaching out to the Community
We're not aware of any current issue with the customise layout button on the dashboard. Testing on our system, this is performing as expected.
To check for any cache issue that may be causing this, please clear the cache and Intuit-specific cookies on your web browser, or log into QuickBooks via a different browsing window.
If the problem continues, please get back in touch below. Thank you!
That did the trick - thanks!
Thanks for getting back to us, @rjwbailey.
I'm glad to hear that the steps provided by my colleague work perfectly for you. Please know that our team is always available to assist you with customizing your layout button.
Please keep us informed whenever you have any other queries about layouts. We're always here to assist. Have a great day!
Enjoy continuous data backups, and bespoke reporting with QuickBooks Advanced
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
These cookies are strictly necessary to provide you with the services and features available through our site. Because these cookies are strictly necessary to deliver the site, you cannot refuse them without impacting how the site functions.
These cookies are used to make advertising messages more relevant to you and your interests. They also perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed, and in some cases selecting advertisements that are based on your interests.