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rjwbailey
Level 4

Customise Layout button on the dashboard

This button is greyed out and unresponsive. Is this a known bug?

 

Some of the dashboards have since got really messy, with this new 'Quickbooks line of credit' widget that appears to do nothing. It would be nice to tidy them up again!

 

Seems to be the same whether I log in as an accountant or a primary user.

Solved
Best answer April 08, 2024

Accepted Solutions
GeorgiaC
QuickBooks Team

Customise Layout button on the dashboard

Hello rjwbailey, thanks for reaching out to the Community

 

We're not aware of any current issue with the customise layout button on the dashboard. Testing on our system, this is performing as expected. 

 

To check for any cache issue that may be causing this, please clear the cache and Intuit-specific cookies on your web browser, or log into QuickBooks via a different browsing window. 

 

If the problem continues, please get back in touch below. Thank you!

View solution in original post

3 REPLIES 3
GeorgiaC
QuickBooks Team

Customise Layout button on the dashboard

Hello rjwbailey, thanks for reaching out to the Community

 

We're not aware of any current issue with the customise layout button on the dashboard. Testing on our system, this is performing as expected. 

 

To check for any cache issue that may be causing this, please clear the cache and Intuit-specific cookies on your web browser, or log into QuickBooks via a different browsing window. 

 

If the problem continues, please get back in touch below. Thank you!

rjwbailey
Level 4

Customise Layout button on the dashboard

That did the trick - thanks!

MichaelaS
QuickBooks Team

Customise Layout button on the dashboard

Thanks for getting back to us, @rjwbailey.

 

I'm glad to hear that the steps provided by my colleague work perfectly for you. Please know that our team is always available to assist you with customizing your layout button.

 

Please keep us informed whenever you have any other queries about layouts. We're always here to assist. Have a great day!

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