Deleted accounts show up in reports and how to remove it

Hello there, @azureen99. Let me help share some information about removing deleted accounts from the Profit & Loss report.

I'd like to acknowledge your effort in sharing a screenshot of your concern. In QuickBooks Online (QBO), deleted accounts can appear on your financial reports. This happens if a report pulls data of the transactions posted on the account while it was still active.

If you'd like to temporarily remove the deleted accounts from reports, you can follow these steps:

1. Open your Profit & Loss report, then select Customize at the top left.
2. Scroll down to Rows/Columns, then set Show non-zero or active only rows to non-zero.
   
   
    
3. Select Run Report.

Please note that this option only removes all active and deleted zero-balance accounts.

On the other hand, if you want to completely remove them from reports, you must make the account active first, then merge, move, or delete it. To do this, you can follow the detailed steps in this article: Remove deleted accounts from reports. 

Moreover, QuickBooks has auto-generated accounts that can't be deleted. You'll want to read this article for more details: Manage default and special accounts in your QuickBooks Online chart of accounts.

Should you need additional assistance with managing your accounts, feel free to leave a reply. The Community team is open 24/7. Keep safe.

Thank you for your reply. 

I want to temporarily remove deleted accounts so I changed it to non-zero, as you advised me to, but it still shows up in the report. these are non-zero balance as what you said this only works in non zero balance. how to make it zero balances?

 Hello Azureen99, you can try using the active option, but it might not work, but could give it a try. If there is activity on the account within the date range then it will show up.