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Hi there, She33.
Thank you for reaching out to the Community. I've checked with my resources and verify with our engineering team. Currently, We have an ongoing investigation about not uploading PayPal CSV File or updating the net figure shown within PayPal in QuickBooks Online. Rest assured, our software engineers are working hard to resolve this issue permanently.
To ensure you'll get an update about the resolution status, I recommend reaching out to our Technical Support Team. They have to collect personal data to add your company and product to the list of affected users. We'll be sending you updates via email once we get this sorted out and I'll also keep this thread on track. Provide this INV-53464 for easy tracking.
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For additional reference about manually upload using CSV file in QuickBooks, you can refer to this article: Manually upload transactions into QuickBooks Online.
You might also want to read this article to learn how to match bank transactions: Match and Categorise your Downloaded Bank Transactions.
Please know that you can always get back to me if you have any other questions. It'll be my pleasure to help you. Stay safe!
Utilize a 3rd party app as a workaround for the time being.
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