Add Bookmark button bug

Hi klous-1, thanks for posting on the Community today

I'm pleased to hear you're finding the Bookmark feature to be a useful addition.

You should be able to bookmark multiple different reports for easy access. Are the reports that are being overwritten from the same group on the standard Reports page (e.g. all listed under Business overview)?

Hi Georgie,

The reports themselves aren't being over-written, it's the bookmarks in the left hand menu.  I attach an image.

I've tried bookmarking some standard reports and also some custom ones, same behaviour in each case.  In all instances the standard "Reports" bookmark is overwritten (and even disappears from the Customise menu until I delete the new bookmark).

I've tried in a Private window as well to avoid any plugin or cookie issues.

And in the customise menu

Thanks for getting back to me with this added detail, klous-1.

This is unusual and we are yet to receive any similar reports through our support team.  

I appreciate you have attempted the private window, however, to eliminate any cache issue, I'd be grateful if you could also try clearing the cache and Intuit-specific cookies on your browser (or open QuickBooks in a different browser).

Please then delete and re-create the bookmark(s) to see if the same occurs. If this doesn't fix, we can then refer your issue to our higher support team for investigation.

@GeorgiaCYou are WRONG. I started a thread a few days ago about the new custom bookmarks is in fact broken from the get go. YOU CAN NOT ADD MORE THAN ONE REPORT AND ONE EXISTING MAIN PAGE ALREADY LISTED IN BOOKMARKS.
 
See this thread. Come back to us when you have something decent to report, like when they've fixed it.

@klous-1 Here the link to the thread I started last week. More details in there about how they've botched this much needed feature....

https://quickbooks.intuit.com/learn-support/en-uk/other-questions/re-new-menu-bookmarks-bookmark-sec...