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boyana-mihalkova
Level 1

Do we need to upgrade our QuickBooks if it's running very slow? Or we just need to update something ? Any help, much appreciated.

I'm trying to download some invoices from different reports and it is taking so long...
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Best answer May 18, 2022

Accepted Solutions
GeorgiaC
QuickBooks Team

Do we need to upgrade our QuickBooks if it's running very slow? Or we just need to update something ? Any help, much appreciated.

Hi boyana-mihalkova, thanks for joining the Community :) 

 

QuickBooks performance is unrelated to the subscription plan; to troubleshoot any browser issues that may be causing lag, please access via a private browsing window (press Ctrl + Shift + N to open in Google Chrome or MS Edge) or check out our guide here with tips to improve speed 🏃‍:male_sign:

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2 REPLIES 2
Fiat Lux - ASIA
Level 15

Do we need to upgrade our QuickBooks if it's running very slow? Or we just need to update something ? Any help, much appreciated.

Try opening your QBO account on any private/incognito browser.

GeorgiaC
QuickBooks Team

Do we need to upgrade our QuickBooks if it's running very slow? Or we just need to update something ? Any help, much appreciated.

Hi boyana-mihalkova, thanks for joining the Community :) 

 

QuickBooks performance is unrelated to the subscription plan; to troubleshoot any browser issues that may be causing lag, please access via a private browsing window (press Ctrl + Shift + N to open in Google Chrome or MS Edge) or check out our guide here with tips to improve speed 🏃‍:male_sign:

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