Thank you for letting us know about this issue, Jason. Let’s go through a few steps to help reconnect your bank in QuickBooks Self-Employed (QBSE).
First, could you share the error message you’re seeing, and the bank you're using? The more details you can provide, the easier it will be to pinpoint the issue and find the best solution.
Second, you can also check with your bank to see if any maintenance or updates on their end that are causing the problem.
For now, let's open your QBSE account using a different supported browser to reconfirm your bank’s access. This can help resolve any cache or cookie issues that might be interfering with the connection.
As an alternative, you can manually import your transactions into QBSE by downloading them from your bank in a supported file format (like CSV) to ensure your records are accurate.
If you have any other questions or need more assistance, don’t hesitate to reach out. We’re here to help!
