I have a customer who is trying to pay by credit card and the payment send to go through from their side but then is cancelled and I do not receive payment. Any thoughts?
I have a customer who is trying to pay by credit card and the payment send to go through from their side but then is cancelled and I do not receive payment. Any thoughts?
Hello Quee0518,
Welcome to the Community page,
We don’t handle payment processing ourselves at QuickBooks, you would need to speak to the bank and whoever you are paying through, like PayPal for example.
I have a customer who is trying to pay by credit card and the payment send to go through from their side but then is cancelled and I do not receive payment. Any thoughts?
Hello Quee0518,
Welcome to the Community page,
We don’t handle payment processing ourselves at QuickBooks, you would need to speak to the bank and whoever you are paying through, like PayPal for example.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
