Hi there, @testygirl.
I can share information about obtaining a validation code for your QuickBooks Desktop (QBDT).
Validation codes are created using your QuickBooks license number. However, since Community is public space, we don't have a way of taking a look at your account to be able to verify your license number.
I highly suggest contacting our Support team. They have tools that can pull up your account in a secure enviroment and generate a code for you. Here's how to reach them:
- In QBDT, click the Help menu and select QuickBooks Help.
- Click Contact Us in the bottom section of the page.
- Provide a short description of your concern and click Continue.
- Click Start messaging or Get a callback.
Just in case you can't see the contact option within QuickBooks, follow these steps to get their contact details:
- Go to this link: https://help.quickbooks.intuit.com/en_GB/contact.
- Select QuickBooks Desktop.
- Click Manage subscription, then click Manage your account.
- Click Get Phone Number.
In case you need, I'll add this article that will guide you on reinstalling your QBDT on another computer: Move or reinstall QuickBooks Desktop to another computer.
For more tips and other resources, I recommend visiting our website for future reference: Self-help articles.
If you have additional questions about this or anything else QuickBooks, please let me know, and I'll get back to you as quickly as possible. I'm always here to help. Keep safe.
