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We recognize your time and effort to enhance QuickBooks Online (QBO) performance. Let me provide some clarity on the issues you're having while working in your company, contactus5
We've received reports from users where their QuickBooks is running extremely slow and unable to perform anything in the account. Our engineers are diligently working to fix this unusual behavior. This way, all impacted customers can use the program smoothly and complete tasks on time.
That being said, I advise contacting our QBO Care Team so you can subscribe to the notification list of affected users. You'll get an email once there's a development about the investigation, including the permanent solution.
To get the support details:
Refer to this guide to learn the best time to get in touch with our support team: Contact QuickBooks Online.
For tips and resources to improve QBO performance, click each link below for detailed information:
Feel free to visit the Community again if you have other product concerns or questions navigating QBO. We're always ready to help and make sure you're well taken care of.
Chat or callback is greyed out despite it stating you should be open until 10pm.
Please advise
Hi there, @contactus5.
I understand how important it is to contact our support to help fix your case. However, support hours during Saturdays and Sundays are only from 8 AM until 6PM. You can refer to this article to learn more about how you can contact us: QuickBooks Online Support UK.
Additionally, you can check out this article to learn how to fix QuickBooks Online performance: Why is my QuickBooks Online slow?
Please know that we're always here to assist you with any concerns you have. Feel free to contact us again once the support line is open.
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