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Level 2

Payment terms defaulting to 30-days – is this a bug?

Bill dated 9 May, posted in QB 9 on May, payment terms for bill set to “Due on receipt”, global payment settings for supplier set to “Due on receipt”, “Due on receipt” payment terms are “Net due in 0 days”.

 

The bill is showing a bill due date of 8 June.

 

Is this a bug or have I missed something?

 

Mike

5 REPLIES 5
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QuickBooks Team

Payment terms defaulting to 30-days – is this a bug?

Hello Mike,

 

Have you confirmed how the term is set up under the cog wheel > All lists > Terms > Edit Due on receipt?

 

If so, could you please send over a screenshot of the edit box for the term, and the due date of the bill defaulting to 30 days? (Of course cut out any confidential information on the bill itself).

 

Thanks,

 

Talia

Level 2

Payment terms defaulting to 30-days – is this a bug?

Talia

 

Screen shots attached.

1) bill showing the wrong due date and payment terms applied

2) details of "Due on receipt" terms

 

MikeBill due date 2.jpg Due on receipt.jpg

Highlighted
QuickBooks Team

Payment terms defaulting to 30-days – is this a bug?

Hello Mike,

 

I have passed this over to our engineers and am awaiting an update for what steps to try next. I will be back in touch as soon as I receive this.

 

If you do need an answer more quickly, please get in touch with our desktop support team via 0808 168 9535.

 

Thanks,

 

 

Highlighted
Level 1

Payment terms defaulting to 30-days – is this a bug?

Any update on this, I am having the same problem.

Highlighted
QuickBooks Team

Payment terms defaulting to 30-days – is this a bug?

I checked our records and I can't find any investigations about this, kgriffin.

 

Let's go the Preferences window and check if the due date is set to 30 days. Here's how:

 

  1. Go to the Edit menu and click Preferences.
  2. Click Bills in the left-hand menus, then proceed to the Company Preferences tab.
  3. Remove the number of days in the Bills are due days after receipt field.
  4. Click OK

Once done, delete and recreate the bill to check the if due date is already following the Due on receipt terms. 

 

You can also run the A/P Aging Summary and Detail reports to check if there are any other bills that you need to delete and recreate to correct your records. 

 

I'll get back here and offer my help again in case you need more help with your bills in QuickBooks.