I understand how the QuickBooks Desktop discontinuation affects you, @Emmier. We thank you for choosing to work with us for a long time. I want to ensure you get the solution to open your company file without trouble in QuickBooks Desktop (QBDT).
Beforehand, may I know if you have encountered any specific error messages while trying to access or open your QBDT company file to view your data?
You're right about QuickBooks Desktop for our UK customers, and support and access to QuickBooks Desktop will stop until 30 June 2023. It means there will be no more updates, and you will have to troubleshoot all the issues manually and will no longer open company files.
In your case, since it is an outdated version of the product, I recommend reaching out to our support. They can use their tools to help you open it.
Here's how:
- Go to the Help menu.
- Select QuickBooks Desktop Help.
- Click the Contact Us link.
- Enter your concern in the box and select Continue.
- Scroll down and choose how you want to reach us.
You can also find our contact details here if you can't access the Help menu.
In addition, you can check this article to learn about File Doctor to fix company file issues in QuickBooks Desktop: Fix company file and network issues with QuickBooks File Doctor.
To learn more about our service discontinuation policy, kindly refer to this article: QuickBooks Desktop discontinuation support. It includes frequently asked questions about this policy.
For additional QuickBooks-related concerns, don't hesitate to post them here in the Community. We're always available and willing to lend a hand to your queries. Have a great day ahead.
