Allow me to help you retrieve your data so that you can successfully save your invoices in QuickBooks Self-Employed (QBSE), @Ccostello.
Strange behaviors and unresponsive interfaces in the program is caused by the accumulated cache in the browser. To isolate the issue, you can access your QBO company using a private or incognito window. Here are the shortcut keys:
- Mozilla Firefox and Microsoft Edge: Press Ctrl + Shift + N
- Google Chrome: Press Ctrl + Shift + N
- Safari: Press Command + Shift + N
Once you're in, create and save the invoice again. If it's now working well, close the private window and then go back to your regular browser. After that, clear its cache to delete the junk files. Switching to other supported web browsers can also help rectify the issue.
Moreover, you can check these references will provide more details about managing your invoices or if you need to record them manually:
Let me know if you have any additional questions or need further assistance with managing your invoices. Don't hesitate to reach out and I'll gladly help.