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I have to move from a computer that has died to another.
I phone the number iin the Uk and a very helpful lady asked questions and got my information and then asked for certain numbers which I gave her to show I was registered in the system.
After a few minutes she gave me a validation code..
I do not quite understand how to use that code to open my Quickbooks programme. I have to get a new computer but need to know what the procedure is to update my situation.once I
Which QB Desktop year version did you use? You need to reinstall QB on your new machine and restore your company file.
Thanks for that I will do but surely at some stage I must use the Activation Code. The Desk top was 2010. Until the computer problems started it was working perfectly.
You have to prepare these ones
1. Installation Code and Product Code
2. Installer file for QB Desktop 2010
During the installation process, you will be asked to enter your activation code.
If you want to reinstall QB on Win 10 or 11, your version is too old. Consider having a newer version with a non subscription license to upgrade your file.
Thanks for coming back to me it is really appreicated.
1.How would I do what you suggest as in getting a new version with non subscription licence.
2.As a matter of interest would my QB 2010 it go into Windows 7.
Sorry to keep asking but I have no clue what to do.
Why did they give me an Activation Code for something that I couldn't open.
Why did they give me an Activation Code for something that I couldn't open.
If Support can provide you with an activation code, they should be able to provide the installer file for QB Desktop 2010. You should call them again. Another option, you can send emails to @Fiat Lux - ASIA for assistance. They can help you to upgrade your data to a newer version.
Hi there sorry I did not respond as I had to run out to Africa. You mention the installer file is that the disk. Also are you saying that Quickbooks 2010 doesnt work in Windows 10. Sorry I am not very bright. I have been speaking to Intuit in the Uk and they say Codes will work so I would be most appreciative of your guidance as you seem to know how to handle this. If it wont work in Windows 10 then I will need to be guided. As some time has gone by please let me know you have received this.
Hi Mitsos Thanks for reaching out to us. What version of Windows are you running on your new computer and do you have the original disc relating to your 2010 desktop product?
Have you contacted Fiat Lux? They can share you the installer file for QB Desktop 2010. Then you may consider to upgrade to a newer version if required.
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