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vib2
Level 1

Upgrade Quickbooks 2014 to Quickbooks 2023

Hello community. Is it possible to upgrade from Quickbooks 2014 to Quickbooks 2023?Please note on the help column there is no upgrade option just the update option is available.My company need to be on QB 2022/23 but its been an impossible mission so far.

Anyone to help me howa to go about it.

Much appreciated.

 

Regards

C

Solved
Best answer July 03, 2023

Accepted Solutions
Ashleigh1
QuickBooks Team

Upgrade Quickbooks 2014 to Quickbooks 2023

Hello Fait Lux, they may be able to, but we would highly not ever  recommend doing this, we know its South Africa to US and they don’t deal with VAT to HMRC however taxes is all different as each QuickBooks version is designed especially for that version and regain that is why we do not recommend using a different counties version of QuickBooks as it will not be designed for the country they are in. 

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10 REPLIES 10
Ashleigh1
QuickBooks Team

Upgrade Quickbooks 2014 to Quickbooks 2023

Hello Vib2, thanks for posting on the Community page, What country are you in, as the UK doesn’t have a 2023 file, are you may be in the US and using the US desktop version perhaps? 

Fiat Lux - ASIA
Level 15

Upgrade Quickbooks 2014 to Quickbooks 2023

@vib2 

Where is your company located?

vib2
Level 1

Upgrade Quickbooks 2014 to Quickbooks 2023

 

Hi, i am in South Africa

vib2
Level 1

Upgrade Quickbooks 2014 to Quickbooks 2023

Hi

M in South Africa

Fiat Lux - ASIA
Level 15

Upgrade Quickbooks 2014 to Quickbooks 2023

@vib2 

If you choose to stay with QB Desktop, you can purchase a new license of QB Desktop 2023 US version directly to Intuit or through partners without a credit card. Another option, purchase a 3rd party service to convert your data to  QBO South African version.

vib2
Level 1

Upgrade Quickbooks 2014 to Quickbooks 2023

Hi Fiat

Thank you for taking your time to respond.

Does this mean I wont lose any of my previous data?

What happened is we are trying out QBO but it gets confusing by the day and no one is happy with it hence m considering upgrading to the latest version of desktop and ditch this online completely. When we started using the QBO, it was like starting all over again, only a few data migrated. Its been very frustrating. Been reading reviews on QBO seems like most people are in the same predicament.

 

 

Fiat Lux - ASIA
Level 15

Upgrade Quickbooks 2014 to Quickbooks 2023

You can purchase a 3rd party service to convert your data from QB Desktop UK version to QB Desktop 2023 US version. Regarding converting data to QBO, what do you mean by "only some data is migrated"?

Ashleigh1
QuickBooks Team

Upgrade Quickbooks 2014 to Quickbooks 2023

 Hello Vib2, So there is no desktop in south Africa and if you are in south Africa, you would need to purchase our QuickBooks online south Africa version. Please do not listen to Fiat Lux and his suggestion as you wouldn't be able to open the file in the US version of DT a countries company file can only be opened in the country it was created in so UK-UK US-US you cannot create a US version one and use it in south Africa.

Fiat Lux - ASIA
Level 15

Upgrade Quickbooks 2014 to Quickbooks 2023

@Ashleigh1 

We can convert data from QB Desktop UK version to QB Desktop US version. We can downgrade data from QB Desktop Enterprise to QB Desktop Pro/Premier. We can convert data from QB Desktop UK to QBO South Africa version. Are you saying that we are simply providing false information here?

 

 

Ashleigh1
QuickBooks Team

Upgrade Quickbooks 2014 to Quickbooks 2023

Hello Fait Lux, they may be able to, but we would highly not ever  recommend doing this, we know its South Africa to US and they don’t deal with VAT to HMRC however taxes is all different as each QuickBooks version is designed especially for that version and regain that is why we do not recommend using a different counties version of QuickBooks as it will not be designed for the country they are in. 

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