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Kev-20
Level 4

View QB Desktop online

Unless I'm totally stupid, how can I read my old desktop QB version?
I've accessed the online desktop URL...............I've uploaded my QBDT file, now what?

The god dam thing has then downloaed the same file I uploaded in the first place?

What the heck is going on. I can't waste my entire afternoon trying to sort out how I can actually view MY quickbooks desktop version via QBO's hidious ineffective portal that doesn't explain very much at all Picture1.jpg

9 REPLIES 9
GeorgiaC
QuickBooks Team

View QB Desktop online

Thanks for dropping by on the Community, Kev-20

 

We'd like to make sure that you're able to access the QBDT data that you need. 

 

Using our online tool, you can access your past QuickBooks Desktop reports and download them as a CSV file to your computer for safe keeping. 

 

Our online guide contains a step-by-step of the process including a video demo. If you're experiencing issues loading any of the pages, please try opening the tool through a private browsing/incognito window. 

 

Thanks again for reaching Intuit support. We'll be here if you need any further assistance. 

Kev-20
Level 4

View QB Desktop online

So just so I get this correct.................
I cannot actually view QBDT ever again, I can only view a CSV download version?
Is this correct please?

SIAB
Level 6

View QB Desktop online

@Kev-20 

You can use the trial version to access your historical data for good.

GeorgiaC
QuickBooks Team

View QB Desktop online

Hi Kev-20, you can use the tool to view your data online. This includes:

 

  • Default reports (download these to your computer first to print reports)
  • Existing customised and memorised reports (the online tool can’t create new reports)
  • List information
  • Addresses 
  • Timer lists

To view the full data file, we would recommend migrating to QuickBooks Online or another software provider as access to QBDT is discontinued and no longer supported.

Kev-20
Level 4

View QB Desktop online

How do I do this?

I've uploaded my backup  several times via the Amazon Appstream, what on earth do I do after that?

I don't have QBDT on my computer, so I feel a bit let down here to say the least 

Deity Alpha
Level 6

View QB Desktop online

@Kev-20 

I don't have QBDT on my computer

 

You can use the trial version of QBD 2021 as mentioned by SIAB.

GeorgiaC
QuickBooks Team

View QB Desktop online

Hi Kev-20, if you're having issues using the data export tool for QBDT, or if you'd like to talk to us about switching to QuickBooks Online, I'd recommend contacting our support team on 0808 168 4265 (8.00am - 7.00pm Monday - Friday).

 

They'll have access to set up a remote screenshare where they can help to guide you further. We're just a post away if you have further questions or require additional assistance. 

Kev-20
Level 4

View QB Desktop online

Thank you

But is there a link to use for this?

This is getting beyond a joke

I have QBO 

I had QBDT and a QBB backup. Upload it as per previous messages, then it downloads it back to me? 

I have no idea how to view my original QBDT which is all I've been asking for 

Thanks if I can get a descriptive answer on this issue which should be straight forward, clearly it's proving the complete opposite 

Deity Alpha
Level 6

View QB Desktop online

@Kev-20 

I got the trial version from @Fiat Lux - ASIA and you should contact them directly. I can use it to access my historical data for good.

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