Why is Quickbooks not working???

Hi Alyson1212 We are aware that some of our customers are experiencing latency issues and we have reported these to our engineers who are investigating the cause. We apologise for any inconvenience the issue maybe causing you.

Many thanks for the reply.  Can you advise if anything will be done to stop this happening in the future? I am still waiting to start my job and am unable to do so! I don't know why you had to close down Quickbooks Desktop, the online version is not user friendly and we wouldn't be having these issues.

Hi Alyson1212, we're sorry for the disruption caused to your workflow today. Latency can be caused by a number of variables and in such cases, our formal incident team will work to determine the root cause and resolve with priority. 

If you would like to be added to our investigation for updates, please contact our chat team with the reference INV-110361. We'll also update this thread once we have received confirmation that our services are back up and running as usual.

Hi Alyson1212, our engineering team have applied a fix, and customers should now be able to navigate pages in QuickBooks without delays.

If you continue to see any latency, please don't hesitate to get back in touch. Thanks for your patience today.