Validation Code for Quickbooks Pro 2013 desktop version

vandan999 · ‎July 23, 2024

I still use Quickbooks Pro 2013 desktop version.....it just works for me.

I recently installed it on a new laptop and I need to enter a validation code and customer number.

I have chatted and phoned support and they were vague about supplying it.

Is this still something that can be supplied as if not how can I access my accounts?

GeorgiaC · ‎July 23, 2024

Hello and welcome to the Community, Vandan999

QuickBooks Desktop and QBDT support was discontinued in the UK in June 2023; however, we can still provide validation codes for existing licenses.

Please contact our support team directly to open a request, as we will need to confirm some account specific information (full name, email address, license number, and contact no.). The code will then be sent to you by email within 7 - 10 business days.

You can contact our UK team from 8 AM to 7 PM, Monday to Friday. or on live messaging (8.00 AM - 10.00 PM Monday to Friday, 8.00 AM - 6.00 PM Saturday & Sunday).

vandan999 · ‎July 23, 2024

Thanks for the reply

I have provided the information via chat and phone call. Is there a way to get it quicker as need to access accounts?

GeorgiaC · ‎July 23, 2024

That's great, thanks @vandan999

The requests are usually processed faster than this, but we're unable to speed up the process as it is managed on a queue-basis.

We appreciate your patience in the meantime, and we'll be around if you require any additional assistance.

Deity Alpha · ‎July 23, 2024

@vandan999

I saw your post in US community. Do you have QB Desktop US version or UK version?

vandan999 · ‎July 23, 2024

UK version

Deity Alpha · ‎July 23, 2024

As I know they have disbanded the QB Desktop UK team. You may consider looking for a newer (reused) version or the trial version as a workaround.

Pav2 · ‎June 30, 2025

Hi

have spoken with Quickbooks team regarding validation code and customer number, however didn’t get much support.
can anyone help please.
I bought this because was told it was a 1 time purchase but I won’t be able to use it without validation code and customer number

Thank you for any help

SIAB · ‎June 30, 2025

@Pav2

They won't support to provide the validation code. You can use the trial version as a workaround.

Pav2 · ‎June 30, 2025

Hi SIAB

I purchased this as a one off payment.
how does the trial version work and how long a period can you use it for and cost?

thanks in advance for any feedback.

Pav2 · ‎June 30, 2025

Hi

need validation code and customer number for Quickbooks pro 2013.
have rang customer support, however didn’t get any positive response to my query??

SIAB · ‎June 30, 2025

@Pav2

You should contact @Fiat Lux - ASIA by email for details. They can help you for this case.

Pav2 · ‎June 30, 2025

Thank you. Will give that a go :thumbs_up:

Topics

Training

Community

Resources

Validation Code for Quickbooks Pro 2013 desktop version