Customers don't seem to receive quotes or invoices sent through QB. Anyone else experience this? Missed loads of opportunities from customers thinking i didn't quote :(
Thanks for bringing this one to our attention, everestjoinery.
I've checked here on our end and there's no reported issue where customers not receiving emailed transactions. Let's ask your customers to check their junk mail or spam folders if the sent emails are routed to those locations.
If none, let's clear and re-enter your email address to refresh it in your account.
Click the Gear icon on the top menu.
Select Account and Settings under Your Company.
Choose Company and tick the Pencil icon in the Contact info section.
Clear the Company email field and re-enter your email address, even if it appears correct as is.
Then, try sending the invoice/quotes to your email. If you still don't receive the email, try using a different email address that has a different domain (like Gmail, Hotmail or Yahoo address).