Dashboard says I have two transactions to review

You can clear your browser’s cache to remove this prompt, @kpturner. 

It's possible that piled-up cache in your regular browser caused this unusual behavior. You can clear your current browser’s cache to resolve this. 

Go to your account by using a private browser or an incognito window. If it works fine, clear the cache in the one that you're currently using.

Here’s how to go incognito or use a private browser:

• For Chrome, press Ctrl+Shift+N.
• For Internet Explorer or Firefox, press Ctrl+Shift+P.
• For Safari, hold down Command+Shift+N.

Then, follow the steps in the clearing temporary internet files and cache article. Also, here's more information on how to get the latest available transactions from your bank and credit card accounts: Manually upload transactions into QuickBooks Online. 

Let us know if you still have any questions. The Community is always here to assist. Have a wonderful day!

It isn't anything to do with the browser cache. If that was the case then it would only impact one browser, but in this case it happens even if I go to a different browser (like Edge) that I have never before used with QBO.  Even if I open an incognito browser tab the problem persists. 

Seems to me it is more likely an issue with data stored by the application in localStorage (which persists even in incognito tabs).

Thanks for keeping me updated about this concern, @kpturner.

I appreciate you for performing the steps provided by my peer above. I've got another troubleshooting steps that we can try to get this issue sorted out.

We can try to run a manual update on your bank account using a private window. This will help us refresh the data of your bank transactions in QuickBooks Online and help fix bank-related issues in the system.

To do that:

1. Go to the Banking menu at the left pane.
2. Refer to the Banking tab.
3. Select the bank account that your working with.
4. Hit on the Update button.

If it works fine, you can access your account on your regular browser and clear its cache again.

However, if the problem continues, I suggest contacting our Customer Care Team. They have advanced tools like the remote-viewing session that can help identify the root cause of this hurdle. They can also create an investigation ticket if necessary. 

To add up, here are some great resources that you can visit, in case you need help with managing your bank transactions and fixing its common errors:

• Categorise and match bank transactions in QuickBooks Online
• What to do if bank transactions won’t download

Know that I'm just a reply away if you need anything else. I'll make sure you're all set. Stay safe!

I went to a private tab and refreshed my back feed.  It retrieved 1 transaction so the banking page now shows 1 transaction as expected.  If I return to the dashboard it still says there are 2 :(

Always says 2 (as per attachment)

The section that seems to be providing incorrect information is the setup guide section of the dashboard.  As I have finished my setup I will just hide that section.

Hi there, @kpturner.

I'd like to redirect you to the right support group to get this addressed right away.

Since the troubleshooting steps shared by my colleagues above doesn't work, I'd suggest contacting our Phone Support Team. This way, they can investigate this matter further and provide additional troubleshooting steps to get this fixed.

To reach them, click the ? Help button and select Contact Us to talk to a live agent.

You might want to check out this article to learn more about downloading bank transactions in QuickBooks: Download your bank transactions to QuickBooks.

Keep in touch if you need any more assistance with this, or there's something else I can do for you. I've got your back. Have a good day.

Thanks - yes I have already done that - hence my previous comment