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I'm new to Quickbooks online. Trying to customise my invoice but logo prints really small. Looks OK when creating it but when it's printed as a pdf it's way too small.

 
1 REPLY 1
QuickBooks Team

Re: I'm new to Quickbooks online. Trying to customise my invoice but logo prints really small. Lo...

Hi there, ben21.


Let me welcome you first to the QuickBooks family. Allow me to share some information about why the size of your logo is small when printed.


Our engineers have identified this issue and are working to get the feature operating again as soon as possible. While waiting for the permanent resolution, I recommend you reach out to our Support Team.


One of our specialists can add you to the list of affected users and receive email notifications as soon as they're available. The most up to date contact information can be found here:

 

  1. Go to Help at the top, then click on the Contact Us link.
  2. In the What can we help you with? window, enter contact support in the field box.
  3. In the Choose a way to connect with us section, select Chat or Get a callback.

 

Rest assured, I’ll update this post once there’s progress.

 

For future reference, I'm adding a link on how to add, customise, and troubleshoot logo on sales forms.


The information I provided should help you moving forward.


I appreciate your patience while we look into this. If there’s anything else I can help you with, leave me a comment. I’ll be right here to assist further.