I'm matching all my Paypal and Stripe payments but have an issue with the sales receipt showing up when finding a match the sales receipt in the list is in QuickBooks.
But if I'm finding another match the last sales receipt shows up sometimes it's very odd can't work out what is going on.
I've added some images hopefully someone has seen this before.
Thanks for sharing your concern with screenshots, @fragglereef.
In QuickBooks, as long as the transactions have the same amount and dates, the sales receipts should automatically match your deposits.
However, if you're having trouble matching them, I've included a list of likely causes below:
To record the fees correctly, I suggest following these steps below:
In addition, please see this article for further information on the many sorts of VAT codes.
Leave a comment below if you have any further queries about your deposits or sales receipts. I'm always willing to assist.
Thanks for the reply, I've checked all these and all are as they should be
Thank you for coming back to the QuickBooks Community, @fragglereef.
I also appreciate you performing the troubleshooting steps to fix your issue in matching your transactions and confirming you've checked the possible causes.
Since you're still unable to match, I recommend contacting our Customer Care Team. They have the tools to pull up your account to deep investigate the root of the problem and why the issue keeps appearing.
To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. Ensure to review their support hours to know when agents are available.
For future help, here's a great resource for your guide in reconciling your books:
Please don't hesitate to reply if you have other Quickbooks questions. I'll be around for you. Take care and have a great day ahead.
Tried with no luck
How to match PayPal and stripe payments when the payments from them are different as they take the fees for example invoiced amount is £52.71 and £49.25 is put into the bank after they take the fees of £3.46
As I've checked, I found out you've posted twice about matching PayPal and stripe payments. My colleague already answered it and you can visit this link to see the details: https://quickbooks.intuit.com/learn-support/en-uk/banking/how-to-match-paypal-and-stripe-payments/01...
If you need further assistance in QuickBooks Online, don't hesitate to post again. We're always here to help you.
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