I normally send out cheques to suppliers with a remittance that fits into window envelopes with QB desktop. First week using QBO and I have printed remittances for suppliers and they don’t fit window envelopes, the address doesn’t show! Is there a way to adjust the form? Help appreciated.
Solved! Go to Solution.
Let me first welcome you to the Online family. I’ll be your guide so the remittances will fit on the window envelopes.
We'll go through a series of steps to get this done but rest easy, I've got your back. The first thing is to check the Page margins settings and make sure to mark the box for Fit printed form with payslip in window envelope.
This will ensure you can print the transaction smoothly. To review the current settings, please follow the steps below:
Now, open the bill payment and adjust the printer setup. Here's how:
This information should have you on the right track.
As always, I'm just a few clicks away if you have any questions. Have a great rest of your day!
Thanks for joining the thread, spookie.
Did you see the Custom form styles option when you go to the Gear icon? If not, let's perform some browser troubleshooting procedures since you might experience cache issues caused by outdated or corrupted site data.
You can start by accessing your account using an incognito window. Here are the shortcut keys:
Then, you can follow the steps below to fix the remittance advice into the window envelopes.
After that, follow the rest of the steps outlined by my colleague above to print the remittance advice. If it works, you can return to your regular browser and clear the cache to remove the unwanted site data. Alternatively, you can use different supported browsers.
I'm also adding this article for additional insights: How to send remittance advice.
Please don't hesitate to post again if you need further assistance printing the remittance advice. We're always here to help you.