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Hi dixon-roger-gmai, thanks for joining the Community - are you viewing your account on the app or web, and have you tried viewing the invoices in more than one web browser? Please also double-check that you're signing into the correct account if you've set up more than one. :)
It's on the app. Only one account...
Are you able to view the invoices when logging in via the web?
Yeap
Please access your account via an incognito window by pressing Ctrl-Shift-N within Google Chrome or MS Edge - invoices would only not appear on the system if they had been deleted by a user, you can check this by navigating to the Cog > Audit log.
They are still there on browser but app not showing them....
Which version of the app are you using, iOS or Android? Please try uninstalling and reinstalling the app to troubleshoot :mobile_phone:
Exactly the same has happened to me on my app on my iPhone. I rarely use Quickbooks on the laptop, but use my app daily. What is going on?
I'd love to help you resolve this issue, MDDT.
The troubleshooting steps mentioned by the previous representatives in this thread are commonly used to fix this behavior in QBO.
Since the issue continues, I suggest reaching out to Customer Care Support to investigate this issue further.
Here's how:
Feel free to visit this article to find answers to your other QBO mobile questions: QuickBooks Online Mobile app FAQ.
Get back to this thread if you have additional questions. I'll be right here to help.
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