Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Solved! Go to Solution.
Thanks for reaching out to us here in the Community, @Anonymous.
I'll share some information about your invoice payments.
Just to verify, did you change the email address on the customer's profile or on the invoice that was already sent? If you only changed it on the customer's profile, it will not retroactively update the previous customer's invoice. You'll need to change the email within the invoice if you wish to resend it. Here's how:
Credit card payments are usually deposited to your account the next business day. If you're using ACH transfers, they can take around 2-7 business days to appear in your bank. For more information, please see this article: Find Out When QuickBooks Payments Deposits Your Money.
Since the payment is being processed for over a week now, I'd suggest contacting our QuickBooks Online Support Team. By doing so, they can double-check why the payment was delayed. They can also verify when it should be deposited on your bank.
This will get you in the right direction, @Anonymous. Stay in touch with me if there’s anything else you need. Have a good day.
Thanks for reaching out to us here in the Community, @Anonymous.
I'll share some information about your invoice payments.
Just to verify, did you change the email address on the customer's profile or on the invoice that was already sent? If you only changed it on the customer's profile, it will not retroactively update the previous customer's invoice. You'll need to change the email within the invoice if you wish to resend it. Here's how:
Credit card payments are usually deposited to your account the next business day. If you're using ACH transfers, they can take around 2-7 business days to appear in your bank. For more information, please see this article: Find Out When QuickBooks Payments Deposits Your Money.
Since the payment is being processed for over a week now, I'd suggest contacting our QuickBooks Online Support Team. By doing so, they can double-check why the payment was delayed. They can also verify when it should be deposited on your bank.
This will get you in the right direction, @Anonymous. Stay in touch with me if there’s anything else you need. Have a good day.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.