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iainsimpo
Level 1

Any getting spam emails from intuit geek squad invoices

Anyone
Solved
Best answer June 08, 2022

Accepted Solutions
Ashleigh1
QuickBooks Team

Any getting spam emails from intuit geek squad invoices

Hello Iainsimpo, 

 

Welcome to the Community page, 

 

If you think you are getting spam emails from intuit could you please report it to the security team and they will have a look into it more for you. 

View solution in original post

12 REPLIES 12
Ashleigh1
QuickBooks Team

Any getting spam emails from intuit geek squad invoices

Hello Iainsimpo, 

 

Welcome to the Community page, 

 

If you think you are getting spam emails from intuit could you please report it to the security team and they will have a look into it more for you. 

Fiat Lux - ASIA
Level 15

Any getting spam emails from intuit geek squad invoices

@iainsimpo 

We noticed some members in US Community have reported the same thing.   

midasdht
Level 1

Any getting spam emails from intuit geek squad invoices

Yep. Got one recently. Apparently they want you to call the phone number so they can scam you. The email address that this forum is removing is: quickbooks (at sign)notification (dot)intuit (dot) com

 

Billing Squad® <[email address removed]>
To: REDACTED BY ME
 
 
Tue, Jul 12 at 7:45 AM
 
 
 
INVOICE N348366 DETAILS
Billing Squad®


DUE 07/12/2022
$284.76
Print or save
Powered by QuickBooks

Dear Customer,

We appreciate your business. Please find your invoice details here.

Your order confirmation has been successfully done and processed from our end. Your account will be charged $284.76 USD after order dispatched. We will not charge any extra amount. For any Query or Support Call (9 AM To 6 PM EST)
Toll Free [phone number removed]

Geek Squad PC Support: $284.76

Have a great day!
Geek Squad® Online
[phone number removed]

Bill to
Customer
Geek Squad PC Support
$284.76
1 X $284.76
Balance due $284.76
Yearly Contract
Print or save
Billing Squad®
1012 114th St. Pleasant Prairie, WI 53158 US
+1 [removed]
If you receive an email that seems fraudulent, please check with the business owner before paying.
 
© Intuit, Inc. All rights reserved.
JoesemM
Moderator

Any getting spam emails from intuit geek squad invoices

Thanks for sharing this information in the Community space, @midasdht.

 

Scams come in different forms but often look pretty convincing like the one you received from Geek Squad. Please note that all official Intuit websites end in *intuit.com. A few examples include quickbooks.intuit.com, e3.intuit.com, and click.notifications.intuit.com.

 

To make sure that you received the legit Intuit's service email address and how to add them to your email's list of accepted senders, you can open this link: Receive important email messages from Intuit.

 

Also, if you receive another suspicious email, I suggest not clicking any links. Then, check out our security notices to verify if the email received is included in the reported suspicious Intuit emails.

 

In addition, this article to help you know how to recognise official Intuit correspondence and websites: Identify suspicious activity, phishing scams, and potential fraud.

 

Feel free to comment down below if you have any other concerns or questions. I'm always glad to help in any way I can. Stay safe!

HBE1
Level 1

Any getting spam emails from intuit geek squad invoices

I just received this scam email as well, and it uses the official email address ending in "@notifications.intuit.com" making it look legit.  I only knew it was spam because they sent it to an email address that is not connected to my quickbooks account.  Just wanted you all to know so you can notify your security team that they are using your "intuit.com" email address.

Ashleigh1
QuickBooks Team

Any getting spam emails from intuit geek squad invoices

Hello HBE1, thanks for letting us know we will be sure to pass it onto them if you could also report it to this link that would be great thanks.

Team991
Level 1

Any getting spam emails from intuit geek squad invoices

Is this legitimate?  in the body of the email it says:
Your Invoice #BSH-85512 -Payment Processed
 
 
 
Payment Processed to GEEK~SQUAD

Dear Customer,

Your GEEK~SQUAD subscription Plan for Anti-Virus Security Has Been Successfully Renewed And Updated today!

We have attached the invoice BSH-85512 for your subscription paid on 01/06/2023 with this email.

The amount has been debited from your Bank Account and it will reflect in your account statement within 24 hours.
Customer Service for the USA & Canada +1 802 755 5645

Thank you for your business - we appreciate it very much.

Sincerely,
GEEK~SQUAD
 
Fiat Lux - ASIA
Level 15

Any getting spam emails from intuit geek squad invoices

@Team991 

Ignore it. Their main goal is to lure you into calling their contact number to scam you later.

arkansasred
Level 1

Any getting spam emails from intuit geek squad invoices

yes, one of my clients received it

Rubielyn_J
QuickBooks Team

Any getting spam emails from intuit geek squad invoices

Your safety is our priority, and make sure you'll not get scammed, @arkansasred.

 

Our emails will always come from an email address with the domain name @intuit.com. Please make sure that your client does not click on any of the links that have been added from the suspious email. I would suggest letting our security team know about this to make sure your data is well protected. Here's how:

 

  1. Proceed to the Online Security Center page.
  2. Select Contact Us.
  3. Look for Report a fake email (or phishing email) and then click on it. 

 

Additionally, I've attached these resources that can help identify official Intuit correspondence and websites. This way, you can keep your data secure:

 

 

Don't hesitate to leave a comment below if you have other security data concens. I'm more than willing to assist you again. You have a good one.

Steve Sears
Level 1

Any getting spam emails from intuit geek squad invoices

I received an Email from Intuit for GeekSquad services to the tune of $349.99.  I did not contract for this service & I would like to know why I received this Email that went directly to my Spam Email account? 

Invoice JQ-40558.  This should never have happened!!  Please prevent it from happening again?

JamaicaA
QuickBooks Team

Any getting spam emails from intuit geek squad invoices

Welcome to QuickBooks Community, @Steve Sears.

 

I appreciate you bringing GeekSquad services to our attention. Please know that it's our priority to secure and protect your data.

 

If this suspicious email includes links, I encourage you not to open or click them. See this page for the list of email scams: Security notices

 

To ensure this email gets investigated, I recommend contacting our Support Group that best handles this situation. From there, we'll address your fraudulent email experience on time. I'll show you how:

 

  1. Go to this link; https://security.intuit.com/.
  2. Click Contact Us.
  3. Look for Report a fake email (or phishing email) and click on it.

 

My colleagues shared above the few indicators to look for if you're unsure whether an email originated from Intuit. To recognize official Intuit correspondence and websites, visit this article: Identify suspicious activity, phishing scams, and potential fraud.

 

Feel free to read through these blogs to learn more about how we safeguard your data and prevent fraud:

 

 

This information should help you avoid any suspicious emails moving forward. I can also help you with any other QuickBooks-related tasks. Stay safe.

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