Hello, Ginger68.
Matching is something which can be affected by a number of things. Such as the amount/ date of the transaction differing. The original transaction already being matched to one or multiple transactions. The transaction being an amount which numerous invoices are and QuickBooks not being able to read which in particular this is for.
If you have regular transactions for amounts which are the same for different customers/suppliers, it is worth looking to set up banking rules to help with auto categorisation. We have included an article on how to do that here
In the case where something differs on the amount date it will be a case of clicking on the line of the transaction and selecting find a match.
We have included a few helpful articles below;
Categorising and matching online bank transactions in QuickBooks Online.
When you're ready to assess your business financials, you may consider checking out this article: Reconcile an account in QuickBooks Online. This contains a video tutorial and tips on how to fix any issues during the reconciliation process.
Let me know if you still have follow-up questions about your transactions. I'm always here ready to help.
