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Hi andrew18
We appreciate that you state you are receiving the message you have included however are you also receiving an error number/code?
Hi
@John C wrote:
Hi andrew18
We appreciate that you state you are receiving the message you have included however are you also receiving an error number/code?
@John C wrote:
Hi andrew18
We appreciate that you state you are receiving the message you have included however are you also receiving an error number/code?
Hi @John C ,
No, there's no error number/code. The error message quoted in my original post was copied and pasted from the screen. The only thing missing is a red exclamation mark. Happy to supply a screenshot if it helps.
Hi,
I've been looking a bit deeper into my problem of not being able to update my bank transactions and have an observation, could it be due to Open Banking?
I don't remember authorising any upgrade to Open Banking and it's been 107 days since the transactions were updated. Have I missed the grace period, maybe?
Any thoughts?
Getting your bank transactions’ list updated is my priority, @andrew18.
You have 90 days to provide consent so you'll be able to update to the Open Banking connection. However, there's no specific deadline for you to do so since it depends on your bank or financial institution.
Meanwhile, here are other possible reasons why you're unable to receive updates in your transaction lists.
To manually update your bank transactions, here’s how:
1. Log in to your bank’s website outside QuickBooks.
2. Review your posted transactions and check for any connectivity error notifications.
3. Once completed, log in to your QuickBooks Online account.
4. Let’s perform a manual update on your connected bank account.
a. Go to the Banking menu.
b. Choose the Banking tab.
c. Select your bank account.
d. Click Update.
e. If prompted, enter your Multi-Factor Authentication (MFA) credentials.
f. Click the Continue update button.
For more detailed information, you can read through these articles:
Also, I have here some articles to help you with managing your downloaded bank transactions:
Feel free to click the Reply button if you have other questions. I’m just a few posts away.
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