Multi currency on invoices? VAT summary in GBP as HMRC's requirement?

Thanks for reaching out to the Community, magecmed.

The USD and GBP amounts will show on the Invoice page since multi-currency is already activated. In the VAT Summary section, you’ll also see the following information: USD VAT, GBP VAT, GBP NET.

We’ll have to check the cause why the columns in the VAT Summary still use the USD. To do that, I have to access your account and review the transactions. In a public platform like the Community, I’m unable to gather personal data for security reasons. Our QBO Care Team can open your company in a secure space, so I suggest contacting them. They have tools to help perform in-depth troubleshooting and guide you on how to resolve the issue.

To reach them:

1. Go to the Help icon at the top to select the Contact Us link.
2. This will open another window where you can enter the issue/topic.
3. Once done, click on the Let’s talk button to view the support information.
4. Choose how you want to contact our QBO Care Team: Start a chat or Call us.

I'm adding links that cover detailed information on how to use the Multicurreny feature and reports to track all transactions with VAT.

• About Multicurrency 
• VAT Detail Report 
• VAT exceptions and reports 

Reach out to me if you have any other concerns or questions. I’ll be right here to answer them for you. Have a good one.

Thx for trying to help me Rasa.

I've contaced the quickbooks support team in chat. She yet to give me a reply or a solution. Maybe you have better understanding about the program functions in this regard so I'll ask you too.

I have multi currency turned on, home currency is GBP, customer currency is set to USD, and on the invoice settings I turned on show VAT summary. Should I do anything else in order to have the program display VAT in the required way? 

Maybe I have to turn on MTD ( making tax digital) in order to work?

Thanks in advance.

Hi magecmed, 

Thanks for getting back to us with those screenshots.

You won't need to have MTD enabled on the account but you will need to have turned on tax by going to the 'Taxes' tab on the left-menu and entering your tax information (if you select 'Taxes' and can see your open return, you've already set this up). 

The USD and GBP VAT breakdown should show by default when using any of the default templates with the tax summary enabled. Can I check which specific template you're applying or wether this is a custom invoice template that you have imported? 

For troubleshooting, please also try loading this in a different browser, e.g. Google Chrome or FireFox, to check there's not a cache problem which is causing a display issue. 

Thanks :)

Ah, strange one! We'll feed this back to our development team, thanks for coming back to confirm the solution, I'm pleased that's working for you now. :hugging_face: