I second this, it made sense to have this feature set up this way when it was first released in Quikbooks self-employed but the cart was put before the horse with the mileage being added to quikbooks online.  If you have multiple employees it only makes sense that some would be drivers and somebody else would do accounting.  Of course you would want the drivers to track mileage in the app, then the accountant to see that and enter it into the books and apply it to projects or jobs accordingly.  The fact that only master admins can use the feature makes the feature useless.  This should not be put at the bottom of some hypothetical to-do list for the intuit feature development staff and must be addressed immediately.  But putting features out that aren't ready to be used, you degrade the trust of your customers.  I selected Quikbooks as my software because it had this feature, there are many other programs for similar pricing that do much more than this for similar pricing.  FIX THIS FEATURE IMMEDIATELY

Unfortunately this seems to be falling on deaf ears. Time to search for alternatives.

Hello QBO Team,

I have been sending emails, calling and asking the same question without any answer from you(When we can use Mileage tracker for all users not just master admin?) . This is really frustating, I was told it will be up and running in August but now we are in October.

Please provide some sort of update and deleiver the promise.

We recognize the urgency to be able to use mileage tracker for all user types in QuickBooks Online USA, @Teve,

This is something our engineers are looking into. We are unable to provide the turnaround time on when features are released in QuickBooks, since this is handled by the Developers Team.

Rest assured, you'll get notified once they are available in the program. All our program features and enhancements are launched and created with you in mind. To keep track on what's new and hot with QuickBooks Online, please visit the following link: QuickBooks New Features and Innovations.

Feel free to get in touch with us if you have other questions regarding our program. I'll be more than happy to help you anytime.

I'm not sure what you are referring to ..This post is about Mileage feature in QBO not JE.

We want to be able to use feature without giving Master admin access to our clients that's all. 

Giving more access rights in using the Mileage tracking feature would be a great help, Mileage 2020.

At this moment, only the Master Admin has the ability to access the feature in QuickBooks Online. Thus, allowing other users to access this is not available.

 As a workaround, you might want to consider using a third-party application. Just go to the Apps menu, then click the Find Apps tab. 

I also suggest visiting our QuickBooks blog site from time to time. There, you can stay current will all the product improvements, company news, and leadership spotlights.

Please let us know if you have other concerns about mileage in QuickBooks. We'll be glad to help.

Clients?  No, we need other owners and employees (QBO users) of the business to be able to track mileage.  Not our clients/customers.

I've been 'selling' the positives of QBO to my clients including the Mileage functionality and have just purchased an additional 60 subscriptions as a wholesale pack.

Not a single one of my clients can use the Mileage function because, by default, I am the Master Admin for all of the clients so that I can be the only person that sees the subscription costs and amends users etc etc etc. 

How on earth is this anything other than a fairly useless function for any accountants??

It's like the discount on DocuSign - 2 years now and I still have not been able to get the discount??? No point advertising all these amazing functions and discounts and not actually being able to deliver them.

Come on QBO - get it sorted please.

Hello Community Users, We just wanted to pop in and review this thread, although currently only the Master Admin has the ability to access this mileage tracking feature in QuickBooks Online. We're making note of your comments and passing these on to our product developers. If you are an accountant and want your clients to be able to take full advantage of this feature it would be the case of transferring the master admin access to your client. They can have you as the accountant user on their Quickbooks instead.

Any questions or concerns please feel free to add them here.