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TG36
Level 1
posted
‎June 04, 2024 08:24 AM
last updated ‎June 04, 2024 12:24 AM

Quickbooks - DespatchCloud Intregration Issue

Hi Everyone

We are setting up DespatchCloud and have added Quickbooks as our accounting software.
This went smoothly, and we can see through DespatchCloud that it is connected to Quickbooks.
The issue we are having is that no data is being fed through to Quickbooks. Having reached out to DespatchCloud, we have been informed that they are receiving the following error code from Quickbooks -

 

"A business validation error has occurred while processing your request\",\"Detail\":\"Business Validation Error: Were sorry, QuickBooks encountered an error while calculating tax."

 

Does anyone have any ideas of how to go about resolving this issue?

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2 REPLIES 2
MirriamM
Moderator
Moderator
‎June 04, 2024 09:05 AM

Quickbooks - DespatchCloud Intregration Issue

Hello there, TG36. I want to make sure you receive the assistance you require.

 

We have a specialized forum dedicated to addressing application concerns. Therefore, let me guide you to our developer's community page where they can offer insights into the business validation error message you are facing.

 

Here's how to reach them:

 

  1. Log on to the Intuit Developers webpage.
  2. Click on QuickBooks Desktop under What do you need help with?.
  3. Pick Ask a Question.
  4. Sign into your existing Intuit Developer Account or create a new one.
  5. Type in your concern.
  6. Click on Ask.

 

If you have any more questions or need further assistance with QuickBooks, feel free to let me know by commenting below, TG36. I'm more than happy to help. Have a wonderful day!

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TG36
Level 1
‎June 04, 2024 09:11 AM

Quickbooks - DespatchCloud Intregration Issue

Thank you for a quick reply. I will give that a try.

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