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Stephen Turner
Level 2

Voiding Or Deleting An Invoice From A Closed Month

Hi everybody, i'm new to QB, but cannot seem to get a definitive answer from support... If i close the books for a particular month, is it possible to Void or Delete an invoice from that month that has been closed?

 

I have been advised you can on a Facebook group, where it warns you before doing it, but can't see how you can as the month has been closed.

Thanks in advance in anyone can clarify... :)

Solved
Best answer September 02, 2022

Accepted Solutions
Stephen Turner
Level 2

Voiding Or Deleting An Invoice From A Closed Month

Just tried and it does reflect in the Profit & Loss, thank you... :)

View solution in original post

8 REPLIES 8
GeorgiaC
QuickBooks Team

Voiding Or Deleting An Invoice From A Closed Month

Hi Stephen, thanks for your post - there are two options when it comes to closing your books: allow changes after viewing a warning, or allow changes after viewing a warning and entering a password. Are you receiving any specific error when attempting to void/delete the transaction? 

Stephen Turner
Level 2

Voiding Or Deleting An Invoice From A Closed Month

Hi, thanks for confirming this, i see now what you say... :)

 

I've switched from Sage Line 50 so getting used to QuickBooks.

 

Can you confirm then, if i close off a month, then go back in and void an invoice, accept the warning that will pop up, will the voided invoice value be reflected in the profit and loss account, ie, if i void an invoice, will it deduct the invoice total from my profit, as does Sage Line 50?

:)

ChristieAnn
QuickBooks Team

Voiding Or Deleting An Invoice From A Closed Month

I appreciate you for coming back to the thread and adding some clarification about your concern, Stephen Turner. I'll be sharing details on how voiding entries works in QuickBooks to ensure you're able to manage your accounting data.

 

All the voided invoices will be reflected in the profit and loss account for recording purposes. Also, to ensure that your income transactions stay accurate. However, the amount of entry will become zero.

 

On the other hand, when you void a transaction in QuickBooks, you still have a history of the transaction and it won’t affect your account balances or reports. That said, it won't deduct the invoice total from your profit.

 

You can open this article to see further details on how voiding other transactions works in QuickBooks: Void or delete transactions in QuickBooks Online.

 

Feel at ease to comment below if you have other questions about managing voided transactions in QuickBooks. I'll be happy to assist you again. Keep safe and enjoy the rest of the day, Stephen Turner.

Stephen Turner
Level 2

Voiding Or Deleting An Invoice From A Closed Month

Just tried and it does reflect in the Profit & Loss, thank you... :)

Stephen Turner
Level 2

Voiding Or Deleting An Invoice From A Closed Month

ok, appreciate the reply, but are totally confused now...

 

if i void an invoice, for say £100, this will be deducted from the Profit & Loss, so it will show my profit, less £100, i get this as i have just done this by voiding a customer invoice and my P&L was reduced by the same amount.

 

But then you said if i void a transaction, this does not get reflected in the P&L, so the P&L value will not get reduced, what is a transaction? I'm confused... :)

LieraMarie_A
QuickBooks Team

Voiding Or Deleting An Invoice From A Closed Month

Hello again, @Stephen Turner.

 

I'd be glad to clear this up for you. 

 

Voiding an invoice will keep the invoice number and list it in reports but changes the amounts to zero. Thus, after doing it, it will reduce your profit by the voided invoice amount.  See the screenshots below.

 

 

Additionally, if you need to see the details of the transaction, you may use the Audit log report. Here's a sample:

 

 

I'd be glad to hear back from you if you have other questions. Have a great day.

Courtney-Acc
Level 1

Voiding Or Deleting An Invoice From A Closed Month

I am having a similar issue. I have voided and deleted an invoice and its shows up as voided which is fine. I then reconcile it to get rid of it which works. I then start reconicling the next month and its back again with the amount and not voided. Why is that happening and how can i void it so it stays voided?

GeorgiaC
QuickBooks Team

Voiding Or Deleting An Invoice From A Closed Month

Hi Courtney-Acc, please check that the voided transaction shows as reconciled within the chart of account - to do this, navigate to the company cog > CoA > search for the account that the transaction is posted to > select account history > use the filter on the left to locate the transaction > check that the reconciliation status column shows as R. If the status does not show as R, you can click onto the transaction and then click on the field to change this & save. 

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