Hello there, @alex.heath.light.
You can add a logo to your invoice from the Custom form style page.
In the meantime, once you change the file type of your logo, and upload it again. I'd suggest reaching out to your IT personnel or the one who creates the logo. They know how to manage it.
I'm adding articles for more details about logo and transaction templates:
Please let me know how everything turns out. I'm always here to keep helping. Have a good one!
Thanks, however you haven't read the question. I am up to speed with how to place a logo, manipulate it in QB.
What I want to know is the best size pixel by pixel the image should be. Reason being that if designed to the wrong size the logo will be unusable on an invoice; either blurred and pixelated or way too detailed.
What is the best width and height of "canvas size" should the designer I'm employing use when they are creating my new logo.
Thanks for the clarification, alex.heath.light.
I cannot tell the specific size pixel by pixel of the logo. Though QuickBooks recommends using square-shaped. Other than that, the system will not allow the logo to use in QuickBooks.
Aside from sizes, below are recommended when adding a logo to sales forms in QuickBooks Online. It's all based on our articles that guide you on how to input a logo in your book. Here are the lists:
Please let me know if you have other questions about managing the logo in QuickBooks Online (QBO). Take care! Thanks!
I've been trying to increase the size of my logo... I've received other QBO invoices with larger logos, but mine won't upload and allow for a bigger sized logo. Please let me know how I can make my logo bigger - it looks ridiculously unproportionate. I've got my logo set to L but it still is not big enough.
Thanks for following this thread, @Hsn. I'm here to help you customize your logo and change the size as you desire.
For future reference, read through this article: Add, customise, or remove logos on sales forms. It also includes answers to frequently asked questions about using your logo in Quickbooks Online.
Let me know if you have additional questions. We're always delighted to assist.
Good day, Rob.
There's no specific dimension for the logo. Let's make sure that it matches the criteria the system requires. You can check the file type of the image you'll want to use as your logo. Then, upload it again. I'll be attaching one of our reference that can help you in adding and customising your logo.
Feel free to post your questions here. The Community is available 24/7 to help. Take care!