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Good day, heidi35.
QuickBooks Online (QBO) automatically creates a list of VAT codes once you set up VAT. Though we're unable to provide which specific code to use for the goods delivered via Courier, you can visit the following articles page to know more about the different VAT code/rate, the description of each code, and codes use for sales and purchase forms.
To guide you in selecting the correct codes to ensure the accuracy of your VAT report, I suggest consulting your accountant for guidance. If you don't have one, you can use our Find an Accountant tool to find accounting professionals:
In case you want a reference with VAT processing in QBO, check our Resource page through this link: VAT for QBO United Kingdom.
If you have other questions on future tasks, feel free to access our Help Articles.
Keep in touch for more questions with this managing VAT information. I've got your back. Have a good day.
Hi @heidi35
Firstly, the fact that the supplier is in the EU is no longer important - Rest of World is now all the same.
Do you have an invoice from the courier charging you for the Import VAT?
(Import Duty is different, it's non-reclaimable & should be entered as an expense in the same way as the goods)
I have an Import/Export VAT Code for this (which is effectively the same as Z=0% or Exempt) but some posts will suggest NoVAT (I personally don't like this because it doesn't post to any box on the VAT Return).
Hope this helps.
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