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Dale641
Level 1

vat on exports not appearing on the vat report

The customers that we export to are exempt from VAT but they are not appearing on the vat report as exempt. How do I fix this

Solved
Best answer May 03, 2022

Accepted Solutions
Ashleigh1
QuickBooks Team

vat on exports not appearing on the vat report

Hello Dale641, if you go to list>item list, you'll be able to find the VAT item in there, within the VAT item, that is where you can assign It to a particular box on the VAT return. If you are still stuck you can reach out to the desktop support line on the phone and set up a screenshare with them the number to ring is 0808 168 9535 or you can reach the support time on chat and do a screenshare with them there too. 

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5 REPLIES 5
John C
QuickBooks Team

vat on exports not appearing on the vat report

Hi Dale641 What VAT code are you using?

Dale641
Level 1

vat on exports not appearing on the vat report

I am using ZE
EmmaM
QuickBooks Team

vat on exports not appearing on the vat report

Hello Dale641, If you're using the exempt code it should show in the net sale/net purchase(box6/7)Could you post a screenshot of the code in the taxes>edit vat>edit rates section so we can confirm you're using the right one? Thank you.

Dale641
Level 1

vat on exports not appearing on the vat report

Hi Emma

 

I am struggling to attach the screen shot.

 

The VAT code is C

Description Capital

Taxable

Vat item for purchases - Capital goods purchases

Vat item for sales - Capital goods sales

 

I trust that is sufficient?

Ashleigh1
QuickBooks Team

vat on exports not appearing on the vat report

Hello Dale641, if you go to list>item list, you'll be able to find the VAT item in there, within the VAT item, that is where you can assign It to a particular box on the VAT return. If you are still stuck you can reach out to the desktop support line on the phone and set up a screenshare with them the number to ring is 0808 168 9535 or you can reach the support time on chat and do a screenshare with them there too. 

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