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Everything you need to know about banking in QuickBooks Online - Discover more
khagiandco
Level 1

When I click on an expenditure item in the bank transactions, boxes are displayed for allocation to the supplier, account, tags, and memo but the box for VAT is missing?

 
1 REPLY 1
ChristineJoieR
QuickBooks Team

When I click on an expenditure item in the bank transactions, boxes are displayed for allocation to the supplier, account, tags, and memo but the box for VAT is missing?

I can assist you in verifying whether your VAT feature is enabled or configured in QuickBooks Online, Khagiandco.

 

Check your QuickBooks settings to ensure that VAT tracking is enabled and configured. Sometimes, VAT settings need to be adjusted or activated in the accounting software to appear in the Banking transaction section.

 

If you haven't set this up first, we can follow the steps below:

 

  1. On the left panel, click the Taxes and choose VAT.
  2. Or, go to Get Things Done and pick the Set up VAT in QuickBooks.
  3. Enter the month you need to start calculating VAT from.
  4. Pick your filing frequency for VAT. Choose your accounting method.
  5. Enter your 9-digit VAT registration number.
  6. Press the Next button and then OK.

 

If you have already enabled this option and are still experiencing the same issue, we'll use the troubleshooting method to resolve this.

 

First, we can log in to your account via a private browsing window. It can help us identify if the issue is related to your browser.

 

Here are the keyboard shortcuts:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + N
  • Safari: Command + Shift + N

 

We can clear the browsers' cache to fix specific issues, like loading or formatting issues on sites. Aside from that, we can also utilize other QuickBooks-supported browsers to get a seamless experience while navigating the platform.

 

I'll add these resources for your guidance in handling your banking transactions:

 

 

Keep me updated if you have any other concerns about your VAT in QuickBooks Online. Rest assured, I'll do everything I can to support you.

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