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alison4
Level 1

NEST contributions.csv is rejected by NEST because QBO is putting random incorrect information in the payment source and due date fields how do I configure QBO correctly.

 
1 REPLY 1
Rasa-LilaM
QuickBooks Team

NEST contributions.csv is rejected by NEST because QBO is putting random incorrect information in the payment source and due date fields how do I configure QBO correctly.

Thanks for reaching out to the Online Community, alison4.


It’s my priority that you can submit the NEST contribution with the correction information.


To rectify the issue, download the file again and make sure not to open it. This will change the file format and details on the NEST contribution.


If you’re currently using QBO Payroll, perform the following steps to send the report. Here's how to accomplish this task.

 

  1. In your QBO company, go to Reports on the left panel.
  2. Enter Workplace Pension in the search field.
  3. In the Select date range drop-down, select the correct period.
  4. Click on the Contribution link.


If you’re using PaySuite, follow the instructions on this article: View reports in PaySuite.


The contribution should now be submitted to the pension provider.


Let me know about your success submitting the report, or if you have any other concerns. I want to make sure this is taken care of.

 

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