Thanks for following on this thread, @joesharps.

We received similar reports from other users experiencing the same behavior when connecting to First Direct. Our product engineers are working to find a permanent solution.

To get new information and progress of the investigation, I recommend giving our QBO Care Team a call. This way, you can sign up for the list of affected users. After adding, you’ll receive an email once more information is available.

Here’s how to contact them:

1. Sign in to your QuickBooks account.
2. Select the Help (?) icon.
3. Scroll down to select the Contact Us button and follow the prompts.
4. You will be able to request a callback or start a live chat with an expert.
5. Provide this number to expedite the process: INV-43299.

For more details, please see this page: How to get help with QuickBooks. 

I appreciate your patience while we’re working through this. Reach out to me if you have any questions or concerns. I’ll be right here to answer them for you.