Thank you for informing us about the issue you're experiencing with your Employer Payment Summary (EPS) submission, @info2144. I'm here to help. Let’s go through some troubleshooting steps to ensure you can successfully submit your Payroll EPS.

Before we proceed, could you share more details about your concern, including any error messages you've received while submitting your EPS? This information will allow us to pinpoint the issue more efficiently.

In the meantime, let's check for any browser-related issues using a private browsing window. A corrupted cache file often causes unusual behaviour when using the program for various business tasks.

Here’s how you can test this by using a private browser window:

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
• Control + Option + P (Safari)

If you can submit it successfully, please clear your regular browser's cache to refresh the website's preferences. If the same issue occurs, we can consider using other supported browsers as alternatives.

You can also refer to the following article for more information on how to see all your FPS submissions from the Payroll Tax Centre in QuickBooks Online: View submitted FPS and EPS filings in QuickBooks Online Standard Payroll.

For future reference, you can check this article to help you create and manage payroll reports, which will streamline your payroll management process: How to create and customise your Payroll reports.

Leave a reply on this thread or post directly on the Community page if you have additional concerns regarding your EPS submission. We're always willing to offer further assistance when the needs arise.