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Hels Bells
Level 1

Unable to edit business address or company details

I am new to Quickbooks Self-Employed and I was playing around with my first invoice and hadn't filled in all of my company info to start the first invoice as I was just trialling the software and unsure I would continue with the subscription.

 

I contacted support on chat to find out how to go back and change my company name, business address and add a logo.

 

To my horror I was informed that you are only able to edit your business address and company logo, email address etc. if you DELETE ALL OF YOUR INVOICES and start again. Which you are not going to be able to do if you have been using the software for some time and move your business to a new address, get a new logo, or change your email address.

 

This is crazy, and editing these details should surely be part of the core functionality??

 

Also, I was told on chat that I could feedback my concern by clicking the cog wheel and selecting feedback - but I have no feedback option I can find on the self employed interface? Therefore I am posting here.

 

I can't imagine that every single customer does not agree that it is imperative to be able to edit their business details as some point? If you are reading this, please also show your support for adding the ability to edit business details. Thank you.

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